Backed by
Enterprise-level
Voice AI that
sounds human
Freya safely handles inbound and outbound calls, from support and service to sales and beyond, fluently in dozens of languages, 24/7
Powering Your Call Center
Sounds human.
Built for real work.
Freya gives you end-to-end control over how your call center operates - from training and tuning to testing and deploying.
Sales agent (Outbound)
Connects with potential customers, understands their needs, presents solutions, handles objections, follows up to maintain relationships, and records all interactions.
Service agent (Inbound)
Answers incoming calls, assists customers with their questions or issues, follows scripts and procedures, updates account information, and ensures a positive service experience.
BUILT FOR ENTERPRISE CALL FLOWS
Example use cases
How enterprises use Freya to handle high-volume, high-impact calls - accurately, securely, and at scale.
Debt Collection
Automates payment reminders and follow-ups while respecting compliance rules and escalation paths.
Insurance Policy Information
Answers policy, coverage, and claim questions using your approved rules and data.
Welcome Calls
Welcomes new customers, confirms details, and answers common questions automatically.
Appointment Scheduling
Books, reschedules, and confirms appointments in real time with your internal systems.
Freya wins every head-to-head test on accuracy (Word Error Rate).
Accuracy based on independent comparison tests.
Freya’s resolution rate continues to improve by ~3% each month.
Resolution rate measured across real customer calls.
REAL RESULTS
Chosen by
industry leaders.
After testing multiple vendors’ models without success, Freya was the first to deliver the voice quality we needed. Their team moved fast and made the setup remarkably easy.
Jiri Lahoda, Chief Executive Officer
Freya helped us stand up a 24/7 voice operation for our embedded BNPL product, without a call center. Their agent handles outbound reminders and inbound FAQs end-to-end, follows our policies, and plugs straight into our workflows.
Süleyman Onay, Managing Director
50%
Cost reduction
Cut labor, training, turnover, and overhead while scaling without hiring.
99%
Service accuracy
Consistent, compliant responses every time - no fatigue, no missed scripts.
24/7
Availability
Every call answered immediately. Zero holds. Zero transfers.
SEAMLESS INTEGRATION
Freya works with any call center stack.
Set up Freya with your existing CRM, telephony, or IVR systems - no migration required.
Set up quickly, no engineering required
Scales automatically with your demand
Follows your workflows and policies
Secure and compliant by design
COMPLIANCE
Secure by design
Enterprise-level Voice AI that sounds human
